Caple CE1500 Manual do Utilizador descarregar pdf (Página 215)

Publication 2711P-UM001G-EN-P - September 2007 215

Troubleshoot the System Chapter 9

Isolate Problems with the Mouse

The table provides tips to help you resolve problems with the mouse.

Potential Problems Recommended Action

The mouse is not operating correctly. Check the USB cable and connection. Detach and

then reattach the mouse. Cycle power to the

terminal.

The screen cursor may not be visible or the

mouse settings may need adjusting.

Check if the screen cursor is disabled:

• Enter Configuration mode and select Terminal

Settings>Input Devices>Touch Screen>Cursor.

• For a PanelView Plus CE terminal, you can also

open the Display control panel application.

Check the mouse settings.

• Enter Configuration mode and select Terminal

Settings>Input Devices>Mouse.

• For a PanelView Plus CE terminal, you can also

open the Mouse control panel application.

The mouse is a keyboard/mouse USB

composite device.

Attach a standalone USB mouse.

The USB mouse may not be working or

noncompliant.

Replace the USB mouse. Try a different model or

manufacturer. If attaching a new mouse resolves the

problem, then the old mouse was not working or

noncompliant.

Refer to Appendix B for a list of valid USB devices

that are compatible with the terminal.

You can also check the Knowledgebase at the

http://support.rockwellautomation.com

site for a list

of USB devices that are compatible with the

terminal.

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Caple CE1500 Manual do Utilizador Página 215